Refund policy

14-Day Duty Day Guarantee

Wear GroundEffect on real shifts for 14 days from delivery. If they’re not for you, email ShopAuvenUS@gmail.com with your order number within 14 days of delivery. We’ll reply with the return address. Return shipping is paid by the customer. Once your return arrives, we’ll refund the item price to your original payment method.

Lifetime Guarantee Pack

When a pair wears down, email us, then mail the worn pair back to the address we send you. Once it arrives, we’ll ship you a new pair free.

Questions

Email ShopAuvenUS@gmail.com and a real person will reply.